The ARKNET difference!

An IT Service Provider with a difference…

We believe in delivering a professional service, in a timely manner, to ensure your IT systems are up and running when you need them. We believe in providing robust solutions that ensure you can concentrate on running your business, rather than worry about IT problems.

Complete end-to-end solutions
Avoid the “blame game” and engage the professional services of experts who are dedicated to providing you with a level of service you deserve. We pride ourselves on the quality of service we provide, and rely on word-of-mouth for a lot of our work.

You’re in control of your IT expenditure
We’ll provide you with competitive fixed price quotes, because we know that you want to know the cost before committing to anything, and your priority is to get the problem fixed quickly. Someone who is paid by the hour won’t have the same incentive to get you up and going ASAP. We’ll give you options and provide recommendations. You’re in control every step of the way.

Our promise to you
Above all, our philosophy is that if we can’t fix your problem, we won’t charge you. We respect the fact that your business is not a training ground for wannabe computer techs. We will not commit to doing something, if we don’t think we can deliver. That’s fair.

We take support one step further by tailoring our replies to suit your knowledge, expectations and personality.

What sets us apart from the competition is that we’re passionate about the products/services we provide and quality of support.

We’re always looking to improve every aspect of our business. From more features all the way to more frequent tutorials.

We’ve gained a reputation as a reliable and honest company in the last 6 years with most of our customers coming from referrals.

© 2017 ARKNET PTY LTD. All rights reserved.

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